Le Défi Commercial

Restaurants, retail stores, and hospitality businesses lose customers to competitors and miss revenue opportunities
due to outdated loyalty systems and long wait times.

Points de Douleur Actuels:

Paper Punch Cards: Easily lost, no customer data captured, fraud-prone
Long Lines: Mobile-first customers wait in line during peak hours
No Customer Insights: Can't track preferences, frequency, or behavior
Weak Retention: No push notifications to bring back lapsed customers
Generic Offers: Can't personalize promotions based on purchase history
Lost Marketing Opportunity: No way to announce new products, services, or locations

À Quoi Ressemble le Succès:

Customers can order ahead and skip the line
Digital loyalty points tracked automatically via QR code scan
Push notifications for personalized offers and new menu items
Rich analytics on customer behavior and preferences
Faster checkout, happier customers, more revenue
Location-based offers when customers are nearby

Notre Solution: Native Mobile Loyalty Platform

A complete mobile-first solution built with Swift (iOS), Kotlin (Android),
and AWS serverless backend that launches in 6 weeks.

Fonctionnalités Principales

Mobile Ordering

Order ahead, customize drinks, save favorites, scheduled pickup times

QR-Based Loyalty

Scan QR code at checkout, automatic points accumulation, tier-based rewards

Push Notifications

Personalized offers, new menu items, birthday rewards, re-engagement campaigns

Location-Based Offers

Geo-fenced promotions when customers are nearby, drive foot traffic during slow hours

Mobile Payments

Apple Pay, Google Pay, stored payment methods, gift card balance

Analytics Dashboard

Customer LTV, purchase patterns, popular items, location performance metrics

Gamification & Custom Rewards Engine

Every business is different. Our loyalty platform adapts to YOUR brand, YOUR products,
and YOUR customer behavior—not a one-size-fits-all template.

Gamification Mechanics (Fully Customizable)

Multi-Tier Loyalty Levels

Bronze → Silver → Gold → Platinum. Define your own tiers, unlock criteria, and exclusive benefits per level. Customers see progress bars and feel motivated to reach the next tier.

Examples: Coffee shop: "Buy 10 drinks → Silver", Restaurant: "Spend $500 → Gold VIP", Salon: "6 services → Platinum"

Streak & Frequency Bonuses

Reward consistent behavior. Visit 3 days in a row? Bonus points. Semainely visitor? Special reward. Missed a week? Win-back offer triggered automatically.

Examples: Restaurant: "Lunch 5 days → Free dessert", Gym: "10 consecutive days → Bonus class", Retail: "Semainely shopper rewards"

Challenges & Missions

Create time-limited challenges. "Try 3 new menu items this month." "Refer 2 friends." Customers unlock badges and rewards. Keeps the experience fresh.

Examples: Retail: "Summer Collection Challenge → 20% off", Salon: "Try 3 new services → Gift", Restaurant: "Menu Adventurer badge"

Dynamic Point Multipliers

2x points on slow days. 3x points on new product launches. Bonus points for mobile orders. You control what behaviors you want to incentivize—we build the logic.

Examples: Restaurant: "Happy Hour 2-4pm → 2x points", Retail: "Slow days → Bonus points", Gym: "Off-peak hours incentive"

Custom Rewards Tailored to Your Business

No generic "10% off" vouchers. Design rewards that make sense for YOUR business model and margins:

Product/Service-Specific Rewards

Restaurant: "Free appetizer", Retail: "BOGO on accessories", Salon: "Free blowout", Gym: "Free personal training session". Not just discounts—actual rewards that drive behavior.

Experience-Based Rewards

Restaurant: "VIP seating", "Chef's table", Retail: "Early access sales", "Personal shopping", Salon: "Priority booking", Gym: "Guest passes". Rewards money can't buy.

Tiered & Time-Sensitive Rewards

"Expires in 48 hours", "Gold members only", "Birthday month special". Create urgency and exclusivity to drive immediate action and repeat visits.

🎯 Business Dashboard: Full Control

Lancement campaigns, adjust point values, create new challenges, analyze what's working—all without developer involvement. Your marketing team controls the rewards strategy post-launch.

Architecture Technique

Applications Mobiles Natives

iOS: Swift, SwiftUI, Core Location, Push Notifications, Apple Pay SDK
Android: Kotlin, Jetpack Compose, Google Maps SDK, Firebase Cloud Messaging
QR Scanner: Native camera integration for instant loyalty scanning
Offline-First: Local database caching for fast load times

AWS Serverless Backend

API Gateway + Lambda: Auto-scaling REST APIs for orders and loyalty
DynamoDB: High-performance NoSQL for user profiles and transactions
Cognito: Secure user authentication and authorization
SNS: Push notification delivery to iOS and Android
S3 + CloudFront: Menu images and static assets with CDN

Calendrier et Processus de Déploiement

Semaine 1-2

Découverte et Conception

Menu structure, loyalty rules, branding, UX design

Semaine 3-4

Développement Principal

Mobile apps, backend APIs, loyalty engine, payment integration

Semaine 5

Testing & Refinement

QA, performance testing, beta user feedback, refinements

Semaine 6

Lancement

App Store submission, production deployment, staff training

Modèles de Déploiement Disponibles

🔒 Instance Privée

Dedicated AWS infrastructure under your account. Full control and data ownership.

Food & Beverage | Retail | Hospitality

Restaurant & Retail Loyalty Platform