The Business Challenge

Healthcare providers waste staff time on paperwork and phone calls
while patients endure long wait times and lack access to remote consultation options.

Current Pain Points:

Paper Forms: Patients fill out same forms repeatedly, staff waste time on data entry
Crowded Waiting Rooms: Health risk, poor patient experience, inefficient space use
No Remote Consultation: Patients must visit in-person for simple follow-ups
Appointment No-Shows: No automated reminders, revenue loss from missed slots
Phone Call Overload: Staff spend hours scheduling and answering basic questions
Poor Patient Engagement: No digital communication channel between visits

What Success Looks Like:

Patients complete forms digitally before arrival
Automated check-in with pre-filled medical history
Secure video consultations for follow-ups and minor issues
Automated appointment reminders via push notifications
Reduced waiting room congestion and shorter wait times
New telemedicine revenue stream and expanded patient reach

Our Solution: HIPAA-Compliant Patient Engagement Platform

Native mobile app for patients with HealthKit integration, provider dashboard,
and secure video consultation built on AWS HIPAA-compliant infrastructure.

Core Features

Digital Check-In

Pre-appointment forms, medical history auto-fill, insurance verification, symptom pre-screening

Video Consultations

Secure HIPAA-compliant video calls, screen sharing, visit notes, prescription sending

Appointment Management

Book, reschedule, cancel appointments, automated reminders, calendar sync

HealthKit Integration

Sync vitals from Apple Watch/Health, share data with providers, trend tracking

Medical Records Access

View test results, visit summaries, prescriptions, vaccination records, discharge instructions

Provider Dashboard

Patient queue management, visit notes, prescription writing, billing integration

Technical Architecture

Native Mobile Apps

iOS: Swift, HealthKit integration, CallKit for video, Face ID authentication
Android: Kotlin, Google Fit integration, WebRTC for video, biometric auth
Video Calling: WebRTC with end-to-end encryption, HIPAA-compliant
Security: Biometric authentication, encrypted local storage, auto-logout

AWS HIPAA-Compliant Backend

API Gateway + Lambda: BAA-covered serverless APIs for patient data
DynamoDB: Encrypted patient records, appointment data, medical history
Cognito: MFA-enabled authentication, role-based access control
S3: Encrypted medical documents, test results, HIPAA-compliant storage
CloudWatch: Audit logging for HIPAA compliance, access monitoring

Deployment Timeline & Process

Week 1-2

Discovery & Compliance

Workflow mapping, HIPAA requirements, BAA execution, form digitization

Week 3-5

Core Development

Mobile apps, video consultation, patient portal, provider dashboard

Week 6

Testing & Training

Security audit, staff training, patient data migration, HIPAA validation

Week 7

Launch

Soft launch, patient onboarding, monitoring, full rollout, support

Deployment Models Available

Private Instance

Dedicated AWS infrastructure under your account. Full control and data ownership.

White-Label Multi-Tenant

Shared infrastructure, your branding. Lower cost, faster deployment.

Hybrid

Start multi-tenant, migrate to private instance as you scale.

Expected Business Impact

80%

Reduction in Paperwork

Digital forms and auto-fill eliminate manual data entry

50%

Shorter Wait Times

Pre-check-in and streamlined workflow improve efficiency

New

Telemedicine Revenue

Remote consultations expand patient reach and appointment capacity

Additional Benefits

Reduced No-Shows

Automated reminders decrease missed appointments by 30%

Better Patient Satisfaction

Convenience and reduced wait times improve ratings

Staff Efficiency

Free up administrative time for higher-value patient care

Expanded Access

Serve rural patients and mobility-limited individuals remotely

Healthcare

Healthcare Patient Check-in & Telemedicine Platform